Return Policy

Refund & Return Policy:

At Oplore.com, our aim is to provide 100% satisfaction to our customers. If for any reason you are not satisfied with the product, we are here to help.
*Returns will be accepted only if the product is in its original packaging with proof of purchase.

*Also any information regarding the damaged product should be given prior to 24hrs to 48hrs after the product is received. 

 
Following are the details of the return policy that is applicable for all the items sold on Oplore.com:

Covers & Cases --

If your item arrives damaged or is not working, please contact our Support Channel within 7 days of the order being received.
After returning the product to us, we can send you a new item free of charge,
or you can choose to receive a full refund. Enjoy total peace of mind: every single purchase is 100% risk-free each time you shop with us.
Please be sure to open the parcel and carefully check the contents before signing for the package.

Tempered Glass --

We do not have a refund or return policy for tempered glasses. However, we do provide a replacement if in case the product is already broken while transit. 

Refund:

Refunds are applicable only if the product is in its original packaging or is unused with proof of purchase.

  • There are certain situations where only partial refunds are granted: (if applicable)

 Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

  • Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to bank account, within 7-10 days.

  • Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@oplore.com.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.